diff --git a/src/dispatch/case/messaging.py b/src/dispatch/case/messaging.py index 8b28744d6969..521105b3639b 100644 --- a/src/dispatch/case/messaging.py +++ b/src/dispatch/case/messaging.py @@ -400,7 +400,7 @@ def send_event_paging_message(case: Case, db_session: Session, oncall_name: str) "type": "section", "text": { "type": "mrkdwn", - "text": f"This event was reported and the team will respond during normal business hours. If you end up needing immediate assistance, you can engage `{oncall_name}` with `{engage_oncall_command}` and selecting the 'Page' option.", + "text": f"""Event reported. Team will respond during business hours. For urgent assistance, type `{engage_oncall_command}` in this channel and select "Page" to contact `{oncall_name}`.""" }, }, ]