Ubuntu installation stuck on WSL (Windows 10 Pro Insider Preview)

[djrranga]

Identified Workarounds (Added by WSL maintainers)

Fix App and browser control

1. Open "Window Security"
2. Open "App & Browser control"
3. Click "Exploit protection settings" at the bottom
4. Switch to "Program settings" tab
5. Add/Locate "C:\WINDOWS\System32\vmcompute.exe" in the list and expand it
6. Click "Edit"
7. Scroll down to "Code flow guard (CFG)" and uncheck/check "Override system settings" (CFG must be ON for this app!)
8. Reboot

#6405 (comment)
Thank you to: @shtormish !!

Press ctrl+c

#6405 (comment)
Thank you @sparcbr

Original issue content (End of content added by WSL maintainers)

Environment

Windows build number: 21277
Your Distribution version: Ubuntu 20.04
Whether the issue is on WSL 2 and/or WSL 1: 2

Steps to reproduce

1. Install the latest build of Windows Insider Preview (Dev Channel)
2. Set up Windows
3. Enable Hyper-V, Hypervisor Platform, Containers
4. In cmd.exe (Admin): wsl --install
5. Reboot
6. Ubuntu window opens, says "Installing, this may take a few minutes" for several hours.

WSL logs:

Expected behavior

Ubuntu should install and ask me to configure my user account.

Actual behavior

Hangs on "installing" with no errors.

Edit 2024: Workarounds

Workaround 1 @sparcbr
Workaround 2 @shtormish

[therealkenc]

In cmd.exe (Admin): wsl --install

That command needs a parameter, it would look like wsl.exe --install -d Ubuntu. Before you do that, do:

C:\> wsl --set-default-version 2

If either of those fail or hang, please collect WSL logs and post the backlink to the feedback item here. You don't need to let it run for hours while collecting the logs, just 30 seconds or so will do, then close the window.

[benyaminl]

In cmd.exe (Admin): wsl --install

That command needs a parameter, it would look like wsl.exe --install -d Ubuntu. Before you do that, do:

C:\> wsl --set-default-version 2

If either of those fail or hang, please collect WSL logs and post the backlink to the feedback item here. You don't need to let it run for hours while collecting the logs, just 30 seconds or so will do, then close the window.

Hello, I tried to wsl.exe --install -d ubuntu, nothing happen only show --help list

Already version 2

[therealkenc]

The --install feature is only available on Insiders, as of 20211.

[sparcbr]

I got the same issue, but found a workaround: you just have to use ctrl+c and then it will continue and ask you for a username and password

[keohanoi]

I got the same issue, but found a workaround: you just have to use ctrl+c and then it will continue and ask you for a username and password

weird but its actually worked 😂

[tehmasterer]

I got the same issue, but found a workaround: you just have to use ctrl+c and then it will continue and ask you for a username and password

Had the same issue and this solved it.

I am running Windows 10 Pro version 21H1.

[kharisecario]

I got the same issue, but found a workaround: you just have to use ctrl+c and then it will continue and ask you for a username and password

Confirmed this. I guess it because restart needed after installing WSL before installing distro

[kaijuh]

I got the same issue, but found a workaround: you just have to use ctrl+c and then it will continue and ask you for a username and password

9/23/2022, this is still the best solution

[Wasiu-Akindoyin]

I have been trying to install ubuntu and wsl but its been like this for hours. Please whats wrong?

[megoRU]

Wasiu

enable VM in BIOS

[Wasiu-Akindoyin]

Thank you very for your support. Please can you help with the procedures to follow because I am just seeing different things on Google.

[megoRU]

Thank you very for your support. Please can you help with the procedures to follow because I am just seeing different things on Google.

you don't know how to log in to bios?

[Wasiu-Akindoyin]

Please I don't know.