Add escalation policy routing action with support hours and ack timeout

.generator/schemas/v2/openapi.yaml

@@ -60504,6 +60504,7 @@ components:
         - $ref: "#/components/schemas/SendSlackMessageAction"
         - $ref: "#/components/schemas/SendTeamsMessageAction"
         - $ref: "#/components/schemas/TriggerWorkflowAutomationAction"
+        - $ref: "#/components/schemas/RoutingRuleEscalationPolicyAction"
     RoutingRuleAttributes:
       description: Defines the configurable attributes of a routing rule, such as actions, query, time restriction, and urgency.
       properties:
@@ -60521,6 +60522,52 @@ components:
         urgency:
           $ref: "#/components/schemas/Urgency"
       type: object
+    RoutingRuleEscalationPolicyAction:
+      description: "Triggers an escalation policy."
+      properties:
+        ack_timeout_minutes:
+          description: "The number of minutes before an acknowledged page is re-triggered."
+          example: 30
+          format: int64
+          type: integer
+        policy_id:
+          description: "The ID of the escalation policy to route to."
+          example: "00000000-0000-0000-0000-000000000000"
+          type: string
+        support_hours:
+          $ref: "#/components/schemas/RoutingRuleEscalationPolicyActionSupportHours"
+        type:
+          $ref: "#/components/schemas/RoutingRuleEscalationPolicyActionType"
+        urgency:
+          $ref: "#/components/schemas/Urgency"
+      required:
+        - type
+        - policy_id
+      type: object
+    RoutingRuleEscalationPolicyActionSupportHours:
+      description: "Support hours during which the escalation policy will be executed. Outside of these hours, the escalation policy will be on hold and triggered once the next support hours window starts."
+      properties:
+        restrictions:
+          description: "The list of support hours time windows."
+          items:
+            $ref: "#/components/schemas/TimeRestriction"
+          type: array
+        time_zone:
+          description: "The time zone in which the support hours are expressed."
+          example: ""
+          type: string
+      required:
+        - time_zone
+      type: object
+    RoutingRuleEscalationPolicyActionType:
+      default: escalation_policy
+      description: "Indicates that the action routes to an escalation policy. This action can be set once per routing rule, and cannot be combined with the legacy top-level `policy_id` field on the routing rule."
+      enum:
+        - escalation_policy
+      example: escalation_policy
+      type: string
+      x-enum-varnames:
+        - ESCALATION_POLICY
     RoutingRuleRelationships:
       description: Specifies relationships for a routing rule, linking to associated policy resources.
       properties:

cassettes/features/v2/on-call/Set-On-Call-team-routing-rules-returns-OK-response.frozen

@@ -1 +1 @@
-2025-11-27T14:11:49.966Z
+2026-05-13T17:02:48.620Z

examples/v2/on-call/SetOnCallTeamRoutingRules.rb

@@ -15,10 +15,11 @@
       rules: [
         DatadogAPIClient::V2::TeamRoutingRulesRequestRule.new({
           actions: [
-            DatadogAPIClient::V2::SendSlackMessageAction.new({
-              channel: "channel",
-              type: DatadogAPIClient::V2::SendSlackMessageActionType::SEND_SLACK_MESSAGE,
-              workspace: "workspace",
+            DatadogAPIClient::V2::RoutingRuleEscalationPolicyAction.new({
+              type: DatadogAPIClient::V2::RoutingRuleEscalationPolicyActionType::ESCALATION_POLICY,
+              policy_id: ESCALATION_POLICY_DATA_ID,
+              urgency: DatadogAPIClient::V2::Urgency::LOW,
+              ack_timeout_minutes: 30,
             }),
           ],
           query: "tags.service:test",

features/v2/on-call.feature

@@ -401,7 +401,7 @@ Feature: On-Call
     And there is a valid "schedule" in the system
     And there is a valid "escalation_policy" in the system
     And request contains "team_id" parameter from "dd_team.data.id"
-    And body with value {"data": {"attributes": {"rules": [{"actions": [{"channel": "channel", "type": "send_slack_message", "workspace": "workspace"}], "query": "tags.service:test", "time_restriction": {"time_zone": "Europe/Paris", "restrictions": [{"end_day": "monday", "end_time": "17:00:00", "start_day": "monday", "start_time": "09:00:00"}, {"end_day": "tuesday", "end_time": "17:00:00", "start_day": "tuesday", "start_time": "09:00:00"}]}}, {"policy_id": "{{ escalation_policy.data.id }}", "query": "",  "urgency": "low"}]}, "id": "{{ dd_team.data.id }}", "type": "team_routing_rules"}}
+    And body with value {"data": {"attributes": {"rules": [{"actions": [{"type": "escalation_policy", "policy_id": "{{ escalation_policy.data.id }}", "urgency": "low", "ack_timeout_minutes": 30}], "query": "tags.service:test", "time_restriction": {"time_zone": "Europe/Paris", "restrictions": [{"end_day": "monday", "end_time": "17:00:00", "start_day": "monday", "start_time": "09:00:00"}, {"end_day": "tuesday", "end_time": "17:00:00", "start_day": "tuesday", "start_time": "09:00:00"}]}}, {"policy_id": "{{ escalation_policy.data.id }}", "query": "", "urgency": "low"}]}, "id": "{{ dd_team.data.id }}", "type": "team_routing_rules"}}
     And request contains "include" parameter with value "rules"
     When the request is sent
     Then the response status is 200 OK

lib/datadog_api_client/inflector.rb

@@ -4864,6 +4864,9 @@ def overrides
           "v2.routing_rule" => "RoutingRule",
           "v2.routing_rule_action" => "RoutingRuleAction",
           "v2.routing_rule_attributes" => "RoutingRuleAttributes",
+          "v2.routing_rule_escalation_policy_action" => "RoutingRuleEscalationPolicyAction",
+          "v2.routing_rule_escalation_policy_action_support_hours" => "RoutingRuleEscalationPolicyActionSupportHours",
+          "v2.routing_rule_escalation_policy_action_type" => "RoutingRuleEscalationPolicyActionType",
           "v2.routing_rule_relationships" => "RoutingRuleRelationships",
           "v2.routing_rule_relationships_policy" => "RoutingRuleRelationshipsPolicy",
           "v2.routing_rule_relationships_policy_data" => "RoutingRuleRelationshipsPolicyData",

lib/datadog_api_client/v2/models/routing_rule_action.rb

@@ -28,7 +28,8 @@ def openapi_one_of
         [
           :'SendSlackMessageAction',
           :'SendTeamsMessageAction',
-          :'TriggerWorkflowAutomationAction'
+          :'TriggerWorkflowAutomationAction',
+          :'RoutingRuleEscalationPolicyAction'
         ]
       end
       # Builds the object

lib/datadog_api_client/v2/models/routing_rule_escalation_policy_action.rb

@@ -0,0 +1,174 @@
+=begin
+#Datadog API V2 Collection
+
+#Collection of all Datadog Public endpoints.
+
+The version of the OpenAPI document: 1.0
+Contact: support@datadoghq.com
+Generated by: https://github.com/DataDog/datadog-api-client-ruby/tree/master/.generator
+
+ Unless explicitly stated otherwise all files in this repository are licensed under the Apache-2.0 License.
+ This product includes software developed at Datadog (https://www.datadoghq.com/).
+ Copyright 2020-Present Datadog, Inc.
+
+=end
+
+require 'date'
+require 'time'
+
+module DatadogAPIClient::V2
+  # Triggers an escalation policy.
+  class RoutingRuleEscalationPolicyAction
+    include BaseGenericModel
+
+    # The number of minutes before an acknowledged page is re-triggered.
+    attr_accessor :ack_timeout_minutes
+
+    # The ID of the escalation policy to route to.
+    attr_reader :policy_id
+
+    # Support hours during which the escalation policy will be executed. Outside of these hours, the escalation policy will be on hold and triggered once the next support hours window starts.
+    attr_accessor :support_hours
+
+    # Indicates that the action routes to an escalation policy. This action can be set once per routing rule, and cannot be combined with the legacy top-level `policy_id` field on the routing rule.
+    attr_reader :type
+
+    # Specifies the level of urgency for a routing rule (low, high, or dynamic).
+    attr_accessor :urgency
+
+    attr_accessor :additional_properties
+
+    # Attribute mapping from ruby-style variable name to JSON key.
+    # @!visibility private
+    def self.attribute_map
+      {
+        :'ack_timeout_minutes' => :'ack_timeout_minutes',
+        :'policy_id' => :'policy_id',
+        :'support_hours' => :'support_hours',
+        :'type' => :'type',
+        :'urgency' => :'urgency'
+      }
+    end
+
+    # Attribute type mapping.
+    # @!visibility private
+    def self.openapi_types
+      {
+        :'ack_timeout_minutes' => :'Integer',
+        :'policy_id' => :'String',
+        :'support_hours' => :'RoutingRuleEscalationPolicyActionSupportHours',
+        :'type' => :'RoutingRuleEscalationPolicyActionType',
+        :'urgency' => :'Urgency'
+      }
+    end
+
+    # Initializes the object
+    # @param attributes [Hash] Model attributes in the form of hash
+    # @!visibility private
+    def initialize(attributes = {})
+      if (!attributes.is_a?(Hash))
+        fail ArgumentError, "The input argument (attributes) must be a hash in `DatadogAPIClient::V2::RoutingRuleEscalationPolicyAction` initialize method"
+      end
+
+      self.additional_properties = {}
+      # check to see if the attribute exists and convert string to symbol for hash key
+      attributes = attributes.each_with_object({}) { |(k, v), h|
+        if (!self.class.attribute_map.key?(k.to_sym))
+          self.additional_properties[k.to_sym] = v
+        else
+          h[k.to_sym] = v
+        end
+      }
+
+      if attributes.key?(:'ack_timeout_minutes')
+        self.ack_timeout_minutes = attributes[:'ack_timeout_minutes']
+      end
+
+      if attributes.key?(:'policy_id')
+        self.policy_id = attributes[:'policy_id']
+      end
+
+      if attributes.key?(:'support_hours')
+        self.support_hours = attributes[:'support_hours']
+      end
+
+      if attributes.key?(:'type')
+        self.type = attributes[:'type']
+      end
+
+      if attributes.key?(:'urgency')
+        self.urgency = attributes[:'urgency']
+      end
+    end
+
+    # Check to see if the all the properties in the model are valid
+    # @return true if the model is valid
+    # @!visibility private
+    def valid?
+      return false if @policy_id.nil?
+      return false if @type.nil?
+      true
+    end
+
+    # Custom attribute writer method with validation
+    # @param policy_id [Object] Object to be assigned
+    # @!visibility private
+    def policy_id=(policy_id)
+      if policy_id.nil?
+        fail ArgumentError, 'invalid value for "policy_id", policy_id cannot be nil.'
+      end
+      @policy_id = policy_id
+    end
+
+    # Custom attribute writer method with validation
+    # @param type [Object] Object to be assigned
+    # @!visibility private
+    def type=(type)
+      if type.nil?
+        fail ArgumentError, 'invalid value for "type", type cannot be nil.'
+      end
+      @type = type
+    end
+
+    # Returns the object in the form of hash, with additionalProperties support.
+    # @return [Hash] Returns the object in the form of hash
+    # @!visibility private
+    def to_hash
+      hash = {}
+      self.class.attribute_map.each_pair do |attr, param|
+        value = self.send(attr)
+        if value.nil?
+          is_nullable = self.class.openapi_nullable.include?(attr)
+          next if !is_nullable || (is_nullable && !instance_variable_defined?(:"@#{attr}"))
+        end
+
+        hash[param] = _to_hash(value)
+      end
+      self.additional_properties.each_pair do |attr, value|
+        hash[attr] = value
+      end
+      hash
+    end
+
+    # Checks equality by comparing each attribute.
+    # @param o [Object] Object to be compared
+    # @!visibility private
+    def ==(o)
+      return true if self.equal?(o)
+      self.class == o.class &&
+          ack_timeout_minutes == o.ack_timeout_minutes &&
+          policy_id == o.policy_id &&
+          support_hours == o.support_hours &&
+          type == o.type &&
+          urgency == o.urgency &&
+          additional_properties == o.additional_properties
+    end
+
+    # Calculates hash code according to all attributes.
+    # @return [Integer] Hash code
+    # @!visibility private
+    def hash
+      [ack_timeout_minutes, policy_id, support_hours, type, urgency, additional_properties].hash
+    end
+  end
+end