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Docs updates for E/A#89277 Clarify SmartScan failure message by viewer role#89643

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Docs updates for E/A#89277 Clarify SmartScan failure message by viewer role#89643
MelvinBot wants to merge 1 commit intomainfrom
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Summary

  • Updates the SmartScan troubleshooting help article to reflect the behavior change from Align receipt view scan failure violation with transaction row #89277
  • The scan failure violation message now differs based on the viewer's role: submitters see "Receipt scanning failed. Enter details manually." while non-submitters (admins, approvers) see only "Receipt scanning failed."

Changed files

  • docs/articles/new-expensify/reports-and-expenses/Troubleshoot-SmartScan-Issues.md

Related PR

#89277

The scan failure violation message now differs based on the viewer's
role: submitters see "Enter details manually" while other members
(admins, approvers) see only "Receipt scanning failed."

Co-authored-by: dmkt9 <dmkt9@users.noreply.github.com>
@MelvinBot MelvinBot added the HelpDot Apply this label if the issue relates to ExpensifyHelp label May 5, 2026
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