PosDealers pages updates, fixes, and improvements - part 1

[deboragracio]

Introduction and Business Basics pages

• posdealers/introduction.md: prerequisites table, recommended path, section overview, reading-by-role table, troubleshooting map.

• posdealers/business-basics/overview-business-basics.md: section page table, prerequisites as list, links to Sandbox and My First Cashbox.

• posdealers/business-basics/business-model.md: advantages converted to tables; wording tightened.

• posdealers/business-basics/customer-roles.md: summary box, role overview table, link to Company Roles; grammar and spelling (IPOS interface, POS System).

• posdealers/business-basics/services.md: service overview and deployment tables; fixed broken bold markup; links to product pages.

• posdealers/business-basics/countries.md: split into introduction and country-specific Portals; description no longer limited to AT/FR/DE.

• posdealers/business-basics/architecture.md: component and Launcher tables, launcher start sequence; links to Middleware pages. Anchors #queue, #scu kept.

• posdealers/business-basics/management-portal.md: task table, account management as steps, links to detail pages.

• posdealers/business-basics/legal-data-protection/fair-use-policy.md: title "Fair Use Policy", wording, description.

• Fact fixes against fiskaltrust source repos (release-notes, middleware, middleware-launcher, service-portal-ui):

  • introduction.md: removed troubleshooting row for Metrics > CashBox (menu no longer in Portal).
  • services.md, architecture.md: interface gRPC/REST/SOAP; configuration fetched by the Launcher at start, applied after restart; Helipad uploads data; Helm chart = DE Bring your own data center; AT/FR on Middleware 1.2; Launcher 2.0 RC.
  • management-portal.md: current Portal labels (Company info, top-right user menu, PosDealer, Configuration items, surrogating permissions); Tools > Exports with export targets instead of data replication; Launcher download in CashBoxes list.
  • _markets/*/overview/countries/_contact.mdx: Portal and Sandbox URLs for all nine markets; product links to fiskaltrust.eu.
  • _markets/{at,de,fr}/overview/business-model/_sales.mdx, _markets/at/.../_fair-use-policy.mdx: replaced links that redirect to the homepage; AT fair use links the local PDF.

• AGENTS.md: conventions for Portal labels (backticks, > paths, Portal capitalization) and bold-not-italic emphasis.

• Style: Portal labels in backticks, bold instead of italic emphasis, "POS system" lowercase, no ## Introduction headings.

• business-model.md, architecture.md: Figure 1 replaced with new SVG diagrams (images/business-model.svg, images/architecture.svg); old PNGs removed; alt text and captions updated.

• management-portal.md: Figure 1 replaced with a current Portal screenshot (test e-mail and company name, frame cropped); new User Menu subsection with Figure 2 (images/user-menu.png, shown at 321 px); label Change username per the Portal UI.

• AGENTS.md: docs must match the UI labels; cross-references use "For more information, see ...".

• PosDealer pages in this PR: bare "See [...]" references changed to "For more information, see [...]".

Content sourced from existing pages only; links and anchors verified.

🤖 Generated with Claude Code

[deboragracio]

Open questions:

• Business Model > Attractive volume discounts
  Claim: Volume discounts start from low purchase quantities.
  Source shows: Buy & Resell says ten or more bundles; no threshold in sources.
  Check w/ Sales team.

• Services > Hosted Middleware
  Claim: Hosted Middleware in "some countries", managed exclusively in the Portal.
  Source shows: CloudCashbox code has packages for BE, ES, GR, PT and EU; Germany has a migration path; no country list or "exclusively" statement.
  Check w/ Product (Middleware) team.

• Services > Revision-Safe Receipt Archive
  Claim: Archive service is an optional, chargeable add-on, retrievable at any time.
  Source shows: Confirmed only in 2021 Portal notes (PosArchive, FR ArchiveAuditable); current product name unknown.
  Check w/ Product team.

• Services > Signing
  Claim: Signing via leased dongles or SaaS.
  Source shows: fiskaly, Swissbit, Deutsche Fiskal, A-Trust, Epson and Custom RT active in 2026; Cryptovision and Diebold Nixdorf last seen 2023.
  Check w/ Product team.

• Fair Use Policy > France
  Claim: France has no fair use policy (FR tab). Only the docs tab says so.
  Check w/ Legal/French team.